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To succeed--or even to survive--in today's global economy, companies must refocus and reorganize themselves around their processes: the end-to-end sequences of tasks that create customer value. In this groundbreaking work, Michael Hammer mines the experiences of individuals and organizations that have already reengineered to offer a compelling vision of an imminent future. Beyond Reengineering offers an understanding of what we must all do to prepare ourselves and our children for an economy in which all the familiar rules have been broken. It is required reading for executives and frontline workers, for studnets and investors, for everyone who wants to be prepared for the new world that is at our doorstep.
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