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There's magic in this book, and you won't have to search for it. It's the magic that naturally accompanies high expectations. You'll find it in every chapter and on almost every page. You'll find it in every great company, community or school. 'Seldom do we exceed our expectations,' goes the old proverb, and it's true. High expectations are the launchpad for high achievement. It's not who we are that holds us back, it's who we think we're not. Reputations are made by looking for things that can't be done and doing them.
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