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In this book your students master the key communication skills they will need on the job. You'll find reproducible activities on public speaking, writing business reports, employment interviews, listening for a specific purpose, and more. Through individual and group activities, your students learn how to work effectively on their own and with others. Activities on nonverbal communication and conflict resolution help learners understand that effective communication involves more than just grammatically correct sentences. Activities in the book can be used in succession or independently to support and supplement your classroom instruction. Each activity includes detailed teacher notes with learning objectives, background information, and procedures for the activity.
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