This book is a practical guide for all who have responsibility for any volunteer group. This resource does not teach people 'how to be' a lector, usher, greeter, etc., but rather focuses on the supervisory skills that group leaders need if they are to be successful. The author examines various aspects of leadership, including recruitment, training, communication, and supervision. He also includes helpful suggestions on handling 'problem cases,' and also explores the spirituality of leadershp and volunteer work.
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