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Volunteers want to know what they're doing, to be reassured they're appreciated and held to high standards. Here's everything you need to know to give volunteers what they want and deserve. In this volume you'll discover: how to make volunteer evaluations friendly and fun for everyone involved; how to solve most volunteer-related problems before they happen; four questions to ask if a problem does appear; and how to delight each of you volunteers as you provide the encouragement and recognition they need.
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